Madira Virgin Hair Company was started because we believe that every day dolls should be able to afford quality virgin hair. To us, it makes sense for people on a budget to invest their money in good quality hair instead of wasting money every week at beauty supply stores. We provide our customers with Grade AAAAA service and hair. Each bundle of hair weighs approximately3.3-3.5 ounces, and only comes in natural colors (for example, natural brown & natural black).Every bundle of hair comes from different donors, which means we try our best to match each bundle as close as possible upon sending them to customers. We guarantee that the hair will seem as if it is attached to your scalp!
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
Our company does not accept returns nor do we provide refunds(NO EXCEPTIONS). Under Federal Law you cannot return human hair products which have been used, due to hygiene purposes. We are not responsible for any alteretions that the customer does to the hair, for example but not limited to chemical processing, coloring, cutting, or texturizing. If for any reason the company has made a mistake with your order or the hair is not to your liking, you must contact us within 5 days of receiving your package to qualify for an exchange. Also, the hair must remain in the exact state as it was when you received the package (the black tie must remain on the hair) to qualify for an exchange. We suggest that you fully inspect your package upon receiving it because of the timey exchange policy. ONE EXCHANGE PER PURCHASE!!!
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.